Privacy Policy

1. Information We Collect

We collect information you provide directly to us. When you submit a contact or quote request form, we collect your name, email address, project type, and message. When you join a waitlist for a sold-out apparel size, we collect your email address and the size you are interested in. When you purchase apparel, your name, email, shipping address, and payment details are collected by our payment processor to fulfill your order.

We also automatically collect certain information when you use our website or mobile application, including device type, operating system, browser type, IP address, and usage data about how you interact with our content. This helps us improve performance and user experience.

2. How We Use Your Information

We use your information to respond to your inquiries, send you quotes, notify you when a sold-out apparel size is back in stock, process and fulfill orders, and deliver the services you request. We may also use your information to improve our website and mobile application, analyze trends, track marketing metrics, and communicate with you about updates or promotions if you have opted in.

We do not sell your personal information to third parties.

3. Cookies and Tracking Technologies

Our website and mobile application use cookies and similar tracking technologies to remember your preferences, understand how you use our services, and measure the effectiveness of our marketing campaigns. You can control cookies through your browser or device settings, but disabling them may affect some features of our services.

4. Mobile Application

Our mobile application (available on iOS and Android) may request certain permissions, such as notifications, to keep you informed about order updates, restocks, and promotions. These permissions are optional and can be managed in your device settings. The application collects the same categories of information described above and uses them for the same purposes.

We do not access your contacts, camera, microphone, or location unless required for a specific feature and with your consent.

5. Payment Processing

Payments for apparel purchases are processed by our third-party payment provider. We do not store your full credit card or payment account details on our servers. The payment provider handles your transaction securely and shares with us only the information needed to fulfill your order, such as confirmation of payment and shipping details.

6. Sharing of Information

We may share your information with trusted service providers who help us operate our business, such as payment processors, email delivery services, and analytics platforms. These providers are contractually obligated to protect your information and may only use it to provide services to us. We may also disclose information when required by law or to protect our rights and safety.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy, or as required by applicable laws. You may request deletion of your data at any time by contacting us.

8. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal information, and to opt out of certain marketing communications. To exercise any of these rights, contact us using the details below.

9. Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

10. Security

We take reasonable measures to protect your personal information using industry-standard safeguards. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the date at the bottom of this page. We encourage you to review this page periodically to stay informed about how we protect your information.